Salesforce CRM: For every business to succeed it should have solid work force management and also a dynamic customer relationship management tool which will help the business to evaluate and address the immediate needs of the customers. So Salesforce has come up with this tool SFA , salesforce management systems which is a combination of Information Systems and Customer Relationship Management systems. Using these tools, businesses can focus on Marketing and sales activities. These activities are considered to be the core in any of the CRM systems. Enthusiastic about exploring the skill set of Salesforce? Then, have a look at the Salesforce Training Course together additional knowledge. So what is CRM system? How it is helpful for the businesses? A CRM system is nothing but a tool which tracks all the stages in a Sales process. Within this tool, all the customer related information is stored and any sort of contacts or follow ups done for the customer ...